FAQ's

HOW TO PLACE AN ORDER?
Once you’ve added your items to the cart, simply click the “Check Out” button on the Shopping Bag page. We’ll then guide you step-by-step through the secure checkout process.

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept credit cards, debit cards, PayPal, and bank transfers via PayPal.

HOW SAFE IS MY PERSONAL INFORMATION?
Your privacy and security are our priority. Our site uses Secure Sockets Layer (SSL) encryption to protect all personal data during checkout. For full details, please review our Privacy Policy.

HOW DOES SHIPPING WORK?
All orders are shipped directly from our warehouses located in Canada or the USA. We provide tracking numbers so you can follow your shipment. Delivery times typically range from 6 to 20 days. If your package isn’t showing up right away, don’t worry—it’s on its way!

We ship internationally—no matter where you are, you can shop with us. For more details, please visit our Shipping & Delivery page.

CAN I CANCEL AN ORDER?
Please note that once an order is placed, cancellations are not possible. Make sure to review your order carefully before completing your purchase.